09-29-2021 01:45 AM
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  1. Hawkow's Avatar
    Hawkow
    Yesterday my brand new TCL 10 Plus ran out battery so I plugged it in. I went to get myself some water and when I came back I saw that my phone somehow charged itself up to 56 percent! In minutes! I used it with that charge and it used 25 percent in 25 minutes then turned off at 20 percent. I factory reset it and everything seems OK for now. Could you guys tell me why would something like this happen?
    09-28-2021 04:40 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Are you using the charger that came with the phone?
    09-28-2021 05:48 PM
  3. Mooncatt's Avatar
    Mooncatt
    Trusted Member
    Ambassador
    Sounds like a bad battery, which can happen on new phones. If still under warranty, it may be covered.
    Laura Knotek likes this.
    09-28-2021 10:08 PM
  4. BergerKing's Avatar
    BergerKing
    Classic bad battery symptoms, with the speed of the charge, drain, and shutdown you reported. I'd definitely be requesting a replacement.
    Laura Knotek likes this.
    09-29-2021 01:45 AM
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