1. Autolooper's Avatar
    Hi!

    On an Alcatel tablet, the Android System USB options do not appear when a USB cable is connected. The same cables function properly when used with 3 other similar Alcatel tablets.

    I've asked about this problem before but never solved the issue as it wasn't urgent at the time, but now I'm looking to evacuate the tablet with the issue as it's developed issues with its battery. D:

    Perhaps there's another way to copy data off of the tablet besides USB?

    Thanks!
    Autolooper
    11-23-2021 01:43 PM
  2. B. Diddy's Avatar
    Which Alcatel tablet?

    When you connect it to a PC via USB, do you see any USB notification at all?
    11-23-2021 07:24 PM
  3. mustang7757's Avatar
    11-23-2021 08:24 PM
  4. Autolooper's Avatar
    Alcatel tablet model 9024W
    The micro USB port is clean and the unit charges, but the USB options to use USB to transfer data doesn't appear.

    Could there be another way to transfer data off other than USB?
    12-07-2021 12:53 AM
  5. mustang7757's Avatar
    Alcatel tablet model 9024W
    The micro USB port is clean and the unit charges, but the USB options to use USB to transfer data doesn't appear.

    Could there be another way to transfer data off other than USB?
    What about safe mode , do u see the options?
    12-07-2021 01:05 AM
  6. B. Diddy's Avatar
    If nothing shows up in the notification panel when you connect via USB, then the port might be faulty. You might have to bring it to a repair shop to check.
    12-13-2021 03:32 AM

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