11-29-2021 09:59 PM
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  1. zapspan's Avatar
    zapspan
    Every time my dad has completed a call, a popup screen shows up showing how long the call lasted and displaying an ad. How can this be disabled?

    I have now posted a screenshot.

    The phone is a Samsung, and I believe it is an S-10, but I'll have to check with him.
    Attached Thumbnails How can I disable a call status popup that appears after every call?-dad_popup_shot_112821.jpeg  
    Laura Knotek likes this.
    11-28-2021 10:16 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Which phone? That could be due to some 3rd party app he installed, but some phones on some carriers also come with adware preinstalled -- Alcatel comes to mind.
    11-28-2021 10:25 PM
  3. mustang7757's Avatar
    mustang7757
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    Can you post a screenshot?
    11-29-2021 02:10 AM
  4. zapspan's Avatar
    zapspan
    I have now posted a screenshot, and the phone is a Samsung, probably an S-10.
    11-29-2021 02:04 PM
  5. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Tell him to tap that 3-dot button in the screenshot and see if it gives any additional information about what app might be responsible.
    11-29-2021 02:27 PM
  7. mustang7757's Avatar
    mustang7757
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    Originally Posted by zapspan
    I have now posted a screenshot, and the phone is a Samsung, probably an S-10.
    These should be the only option if you go to phone app >settings>call display while using appHow can I disable a call status popup that appears after every call?-screenshot_20211129-142902_call-20settings.jpg
    Laura Knotek likes this.
    11-29-2021 02:30 PM
  8. zapspan's Avatar
    zapspan
    Thank you for your suggestion, B. Diddy. I'll try this and see what we find out.
    11-29-2021 04:01 PM
  9. zapspan's Avatar
    zapspan
    Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.
    11-29-2021 04:02 PM
  10. mustang7757's Avatar
    mustang7757
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    Originally Posted by zapspan
    Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.
    Hi, i see after the call is ended, is this 3rd party phone app? The one in picture doesn't look stock
    Laura Knotek likes this.
    11-29-2021 04:40 PM
  11. Javier P's Avatar
    Javier P
    Ambassador
    Originally Posted by zapspan
    Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.
    Welcome to the forums. That definitely looks like a third party app, maybe this Voice Recorder? It has the same icon.

    How can I disable a call status popup that appears after every call?-screenshot_20211129-185753.jpg
    B. Diddy and Laura Knotek like this.
    11-29-2021 04:58 PM
  12. zapspan's Avatar
    zapspan
    I will check with my dad to see if this is in fact the Voice Recorder app. Thanks so much everyone for suggestions.
    mustang7757 and Javier P like this.
    11-29-2021 05:33 PM
  13. mustang7757's Avatar
    mustang7757
    Trusted Member
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    Originally Posted by zapspan
    I will check with my dad to see if this is in fact the Voice Recorder app. Thanks so much everyone for suggestions.
    Keep us posted
    11-29-2021 09:59 PM
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