How can I disable a call status popup that appears after every call?

[zapspan]

Every time my dad has completed a call, a popup screen shows up showing how long the call lasted and displaying an ad. How can this be disabled?

I have now posted a screenshot.

The phone is a Samsung, and I believe it is an S-10, but I'll have to check with him.

 

[B. Diddy]

Welcome to Android Central! Which phone? That could be due to some 3rd party app he installed, but some phones on some carriers also come with adware preinstalled -- Alcatel comes to mind.

 

[mustang7757]

Can you post a screenshot?

 

[zapspan]

I have now posted a screenshot, and the phone is a Samsung, probably an S-10.

 

[B. Diddy]

Tell him to tap that 3-dot button in the screenshot and see if it gives any additional information about what app might be responsible.

 

[mustang7757]

I have now posted a screenshot, and the phone is a Samsung, probably an S-10.

These should be the only option if you go to phone app >settings>call display while using app

 

[zapspan]

Thank you for your suggestion, B. Diddy. I'll try this and see what we find out.

 

[zapspan]

Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.

 

[mustang7757]

Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.

Hi, i see after the call is ended, is this 3rd party phone app? The one in picture doesn't look stock

 

[Javier P]

Hi, mustang7757. The image that I posted pops up after the call is over. If I understand you correctly, you are showing options of how to view the call status during the call.

Welcome to the forums. That definitely looks like a third party app, maybe this Voice Recorder? It has the same icon.

 

[zapspan]

I will check with my dad to see if this is in fact the Voice Recorder app. Thanks so much everyone for suggestions.

 

[mustang7757]

I will check with my dad to see if this is in fact the Voice Recorder app. Thanks so much everyone for suggestions.

Keep us posted