1. lorenzo3988's Avatar
    I have a J7 Perx phone,and recently anytime i receive a mssg with mms,it won't download.
    I've went from CDMA>LTE CDMA>Autonatic on mobile networks.Nothing changed.Can anyone help me with this?
    01-17-2022 01:12 PM
  2. Laura Knotek's Avatar
    It's possible that this is a result of T-Mobile buying out Sprint and shutting down the Sprint towers. Have you contacted T-Mobile and asked them?
    01-17-2022 01:40 PM
  3. B. Diddy's Avatar
    MMS requires a valid mobile data connection -- is your mobile data turned on? Have you made sure that your APN settings are correct for T-Mobile?

    https://www.androidcentral.com/what-...do-i-change-it
    https://www.t-mobile.com/support/dev...d-apn-settings
    Laura Knotek likes this.
    01-17-2022 06:09 PM
  4. mustang7757's Avatar
    Can also try Google messages see if its ok on that
    01-17-2022 06:46 PM
  5. lorenzo3988's Avatar
    I had Virgin which was taken by Sprint,which has been taken by Boost.No hadn't contacted anyone.But what i DID do was go to settings>general mgmnt>reset.It reset all of my controls to original defaults.It worked.I also temporarily cut off wifi.Works like a charm.
    mustang7757 and B. Diddy like this.
    01-17-2022 10:00 PM
  6. mustang7757's Avatar
    I had Virgin which was taken by Sprint,which has been taken by Boost.No hadn't contacted anyone.But what i DID do was go to settings>general mgmnt>reset.It reset all of my controls to original defaults.It worked.
    Glad to hear that
    01-17-2022 10:07 PM

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