03-06-2022 12:38 PM
tools
  1. DaAweZomeDude's Avatar
    DaAweZomeDude
    So I was trying to unlock my samsung a20 using the 'uicc unlock' option but it wouldn't work. So i inserted my local sim card and i got the message "invalid sim card" and "Please contact sprint to unlock your device". So I tried to open the sprint website but I keep getting 'Access denied'. I assume it's because the website is USA only. But even with a VPN I cant open it. Any advice?
    03-06-2022 04:32 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Sprint was acquired by T-Mobile, so try this site: https://www.t-mobile.com/responsibil...-unlock-policy.
    03-06-2022 04:40 AM
  3. DaAweZomeDude's Avatar
    DaAweZomeDude
    This is helpful but is there no other way to contact them other than calling them?
    03-06-2022 05:18 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    There's a chat option on the T-Mobile help page -- look for the button at the lower right.
    03-06-2022 12:38 PM
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