1. RichWorrall's Avatar
    My motorola G50 has suddenly started defaulting into the 'Device Storage' menu as soon as i goto the phone settings option. If i click on back i see the settings menu for a second then it goes straight back into 'device storage' again. If i manage to access quickly one of the other settings option its fine until i go back to settings then 'device storage' shows up straight away again.
    Phone was fine for first few months of ownership.
    My wifes LG does exactly the same.
    Any thoughts?
    04-26-2022 04:23 AM
  2. Javier P's Avatar
    Welcome to the forums. Which way are you opening the settings, from the notifications shade or from the shortcut in your home screen?
    04-26-2022 07:18 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! Also, does this happen in Safe Mode as well? https://motorola-global-en-roe.custh...ode---moto-g50
    04-26-2022 01:04 PM
  4. RichWorrall's Avatar
    Welcome to the forums. Which way are you opening the settings, from the notifications shade or from the shortcut in your home screen?
    From the shortcut on the home screen. Was fine until about a week ago.
    04-26-2022 01:37 PM
  5. Javier P's Avatar
    From the shortcut on the home screen. Was fine until about a week ago.
    See if you get the same problem opening the settings from the notification shade. Also, remove the home screen shortcut, restart the phone and add it back, just in case.Settings - Device Storage Issue-screenshot_20220426-144104.jpg
    Laura Knotek likes this.
    04-26-2022 01:41 PM
  6. RichWorrall's Avatar
    Welcome to Android Central! Also, does this happen in Safe Mode as well? https://motorola-global-en-roe.custh...ode---moto-g50
    No it doesnt
    04-26-2022 01:43 PM
  7. RichWorrall's Avatar
    See if you get the same problem opening the settings from the notification shade. Also, remove the home screen shortcut, restart the phone and add it back, just in case.Click image for larger version. 

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    Still does the same that way also. Can't seem to remove the shortcut from the desktop. No option of deleting
    04-26-2022 01:50 PM
  8. Javier P's Avatar
    That's a very strange behaviour. Since the same is happening with your wife's phone (different brand) I wonder if it's caused by a third party app that you both use. Try in Safe Mode, as B. Diddy suggested.
    Laura Knotek likes this.
    04-26-2022 01:57 PM
  9. RichWorrall's Avatar
    Cleared the cache out of the setting app and it seems to have sorted it. Why would it do that?
    Javier P and Laura Knotek like this.
    04-26-2022 02:03 PM
  10. B. Diddy's Avatar
    It can be hard to know exactly why a glitch occurs. Presumably there was some wonky data that got stuck in the app cache. See if it happens again in the future.
    Laura Knotek likes this.
    04-26-2022 02:07 PM
  11. RichWorrall's Avatar
    Cheers for the responses.
    04-26-2022 02:08 PM
  12. Javier P's Avatar
    Excellent. Glad you managed to sort it out.
    Laura Knotek likes this.
    04-26-2022 02:50 PM

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