06-05-2022 08:50 PM
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  1. Skywolve's Avatar
    So I know there was one post already related to this but no solution in that thread has worked, nor has any solution posted on various websites.

    I wish I could just disable LG IMS as the frame work contributes to features of my phone I simply don't use, however I cannot find the place to do so nor the IP type most websites tell me to. Like I said I have a Stylo 4 so that may be the issue.

    I also doubt it has to do with any particular app as a factory reset did not fix it.

    I am at my wits end so either a detailed guide for disabling it or any other fixes would be greatly appreciated.
    05-22-2022 07:59 AM
  2. mustang7757's Avatar
    Welcome to AC!
    I deleted your other post since you made a thread, how old your sim?
    05-22-2022 08:24 AM
  3. Skywolve's Avatar
    I'm not certain. It's likely several years old at this point but beyond that I wouldn't know how to check.
    05-22-2022 08:28 AM
  4. mustang7757's Avatar
    I'm not certain. It's likely several years old at this point but beyond that I wouldn't know how to check.
    I think first place to start if it's that old ask your carrier for new sim
    05-22-2022 08:30 AM
  5. Skywolve's Avatar
    Why would it being old cause this particular issue?

    Also most solutions refer to changing the IP Version or disabling LG IMS through the Modem Settings but I can't locate either option specifically on my phone.
    05-22-2022 08:35 AM
  6. mustang7757's Avatar
    Why would it being old cause this particular issue?

    Also most solutions refer to changing the IP Version or disabling LG IMS through the Modem Settings but I can't locate either option specifically on my phone.
    Because IMS is related to carrier calls and sms to be delivered over IP network and a sim is related to this
    05-22-2022 08:38 AM
  7. Bryan 2's Avatar
    Hello,

    I have an LG G7 ThinQ, and I started receiving this message this morning also. I know someone else who has the same phone and this morning they also started receiving this. My sim is about 2 years old or less, so I do not think it is sim related. Perhaps some sort of phone update caused this? I am on Tmobile if that makes any differnce. I do know there are reports of this on all carriers.

    Not sure what to do, all the fixes aren't working for me since the menus they reference don't actually exist. I did find my way to the "secret" menu, but there is no IP version menu to click on, or any of the other suggestions I've seen.
    05-22-2022 10:21 AM
  8. Sven Jorgenson's Avatar
    Also on an LG G7 and also on T-Mobile... same thing here. It just started this morning, so it must be carrier related. T-Mobile must have done something that is causing issues on this particular type of phone?

    Hello,

    I have an LG G7 ThinQ, and I started receiving this message this morning also. I know someone else who has the same phone and this morning they also started receiving this. My sim is about 2 years old or less, so I do not think it is sim related. Perhaps some sort of phone update caused this? I am on Tmobile if that makes any differnce. I do know there are reports of this on all carriers.

    Not sure what to do, all the fixes aren't working for me since the menus they reference don't actually exist. I did find my way to the "secret" menu, but there is no IP version menu to click on, or any of the other suggestions I've seen.
    tismydroid and MarcoNoPolo like this.
    05-22-2022 10:28 AM
  9. Bryan 2's Avatar
    Good to know. Hopefully a fix comes later today? Wonder if I should even bother calling in. They usually are completely clueless to your problem and play dumb. So frustrating!

    But I think this is just related to LG devices? If so, are we really sure it's a Tmobile issue? Idk, just spitballing here.
    Gypsyd8 likes this.
    05-22-2022 10:29 AM
  10. Skywolve's Avatar
    I'm on T-mobile too. It's honestly a major relief to see I'm not the only one who's dealing with this. Though I'm not sure what they could have done that would make the issue occur even after a factory reset.
    05-22-2022 10:32 AM
  11. mustang7757's Avatar
    Another thing you can try is go to settings>apps>system app>IMS could be 2 or 3 on your device go to each one then storage clear data then force stop each and see if that helps
    rpjohn likes this.
    05-22-2022 10:58 AM
  12. mustang7757's Avatar
    05-22-2022 10:59 AM
  13. danegal's Avatar
    Mine just started within The last hour. LG thinq phone. Tmobile network. Sim is about 6 months old.



    Hello,

    I have an LG G7 ThinQ, and I started receiving this message this morning also. I know someone else who has the same phone and this morning they also started receiving this. My sim is about 2 years old or less, so I do not think it is sim related. Perhaps some sort of phone update caused this? I am on Tmobile if that makes any differnce. I do know there are reports of this on all carriers.

    Not sure what to do, all the fixes aren't working for me since the menus they reference don't actually exist. I did find my way to the "secret" menu, but there is no IP version menu to click on, or any of the other suggestions I've seen.
    05-22-2022 11:14 AM
  14. danegal's Avatar
    Nope.
    Attached Thumbnails [MEGATHREAD] LG IMS Keeps Stopping (5/2022)-screenshot_20220522-101749.jpg  
    05-22-2022 11:20 AM
  15. mustang7757's Avatar
    Nope.
    Tap 3 dots upper right corner choose system apps
    05-22-2022 11:21 AM
  16. danegal's Avatar
    Not there either. But I'm wondering if well being has something to do with it (I have that one disabled also)
    Attached Thumbnails [MEGATHREAD] LG IMS Keeps Stopping (5/2022)-screenshot_20220522-102355.jpg   [MEGATHREAD] LG IMS Keeps Stopping (5/2022)-screenshot_20220522-102218.jpg  
    05-22-2022 11:27 AM
  17. mustang7757's Avatar
    Not there either. But I'm wondering if well being has something to do with it (I have that one disabled also)
    Try enabling it there in well-being
    05-22-2022 11:36 AM
  18. xxdunkin's Avatar
    Ive been having this issue as well tried dialing the 277 code but cannot see any field test, i tried clearing cache of com.lge.ims but still not working
    05-22-2022 11:45 AM
  19. mustang7757's Avatar
    Ive been having this issue as well tried dialing the 277 code but cannot see any field test, i tried clearing cache of com.lge.ims but still not working
    Can you clear data then Force stop it?
    Welcome to AC!
    05-22-2022 11:47 AM
  20. danegal's Avatar
    Enabled Well Being. No change.

    Btw, force close does nothing. Actually get the notification while f.c. lol
    05-22-2022 11:51 AM
  21. votenanocratic's Avatar
    This started happening to me on my LG G7 this morning as well. Seems like a T-Mobile change is causing problems?
    05-22-2022 11:54 AM
  22. danegal's Avatar
    And interestingly it claims this even though wifi calling is off! This is under IMS app info.

    They'll Probably claim our phones are too old and it's our problem.
    Attached Thumbnails [MEGATHREAD] LG IMS Keeps Stopping (5/2022)-screenshot_20220522-105329.jpg  
    05-22-2022 11:54 AM
  23. mustang7757's Avatar
    I wonder if because lg no longer in cellphone business maybe something not getting supported?
    CReed3333 and J Dubbs like this.
    05-22-2022 11:59 AM
  24. xxdunkin's Avatar
    Thank you, i also tried to do that as well but it doesnt do anything
    mustang7757 likes this.
    05-22-2022 12:01 PM
  25. mustang7757's Avatar
    Is this everyone on TMobile?
    Cjsa129 likes this.
    05-22-2022 12:04 PM
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