1. BQ282993's Avatar
    I have a Samsung Galaxy S9, going to need a new phone soon but not there yet. Disclaimer over.

    My messages app keeps turning off my messages notification. There's a little bell at the bottom right of each of my text threads that keeps getting crossed out automatically. Happens from time to time. I tried to turn on notifications but it wont let me. I have to manually go into each of my individual text threads and turn on the "bell" to get notifications that I've received a text. It's exhausting. How to I fix this quickly &/or prevent it from happening?
    09-22-2022 11:19 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is Do Not Disturb turning on at any point?
    09-23-2022 01:30 AM
  3. BQ282993's Avatar
    Thank you! No, DND was never turned on. I'll be texting throughout the day and all of a sudden I'll stop receiving the notifications for every single text thread. Still get notifications for my other apps. Here is a screenshot of the issue I was talking about. Those crossed out bells just come out of no where, and it's for every single text conversation. Really aggravating. I appreciate the reply!

    Why does my messages app keep turning off text notifications?-android.jpg
    09-23-2022 09:44 AM
  4. B. Diddy's Avatar
    That sure sounds annoying!

    Do you use a smartwatch at all that might be muting notifications on the phone?
    09-23-2022 11:39 AM
  5. BQ282993's Avatar
    No smart watch or anything
    09-23-2022 11:58 AM
  6. B. Diddy's Avatar
    How frequently does this happen? If it seems pretty frequent, see if it also happens in Safe Mode: https://www.t-mobile.com/support/tut...-use-safe-mode. If it doesn't, then some app you installed is probably responsible (whether it's intended or not would be unclear).
    BQ282993 likes this.
    09-23-2022 12:03 PM
  7. BQ282993's Avatar
    It comes and goes. It probably happened a few times a year or two ago, seemed to have gone away, but most recently it happened a few weeks ago and then again last night.

    I spent about an hour manually turning notifications back on for the texts and then last night out of nowhere, they were all turned off again. I'll try safe mode. I really appreciate your help. Have you ever heard of this happening with galaxy phones before?
    B. Diddy likes this.
    09-23-2022 01:34 PM
  8. B. Diddy's Avatar
    I haven't heard of that, but maybe @mustang7757 can weigh in. I agree that it's odd for every individual thread to become muted -- if something were muting the app, I would've expected just the main notification setting to turn to silent.
    mustang7757 and BQ282993 like this.
    09-23-2022 02:17 PM
  9. mustang7757's Avatar
    That is strange, try clearing the apps data and force stop it , it will repopulate everything as long as you have back up and sync on
    B. Diddy and BQ282993 like this.
    09-23-2022 02:42 PM
  10. BQ282993's Avatar
    That appears to have done the trick! You guys rock. I appreciate the help!
    mustang7757 and B. Diddy like this.
    09-23-2022 02:55 PM

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