1. NJerseyone's Avatar
    I got the Rezound after taking back my Razr a few days ago. Love the Rezound so much more. The Wifi alone is soo much more powerful as it reaches the far corner of my backyard. With the Razr, I was getting low strength one room over from my wireless router.

    Anyway... This Polaris Office app that comes with the phone. I really like it except for one thing! I can't delete any of the excel files once they are downloaded from my email. I tried everything. I held the file for a few seconds..nothing. I hit the settings key which allows me to edit, share, print, and everything else under the sun except delete!! I don't need these files piling up storage space on my SD card.

    Anyone know how to delete files from Polaris Office? Is this a bug?

    Thanks in advance for your help!

    Drew
    12-06-2011 10:19 AM
  2. Moscow Desire's Avatar
    Use a file manager app, goto the directory called Download(s), and delete the downloaded files from there.

    That's one way.
    12-06-2011 12:04 PM
  3. NJerseyone's Avatar
    I went to that app called "downloads" .

    Clicked on it and there were "No downloads"

    Which I guess is strange since I can see the downloads from emails in my Polaris Office app.
    12-07-2011 11:47 AM
  4. Moscow Desire's Avatar
    Mnt/sdcard/download on HC and Froyo.

    At least on my phone and tablet.
    12-07-2011 12:13 PM
  5. Rodney Smith1's Avatar
    Download ES File Explorer App. It's free and you will be able to delete Polaris files. I have an HTC Vivid and I was finally able to remove undesirable files. The App is free :-)
    03-22-2013 08:34 AM
  6. shaderrika elmore's Avatar
    Rezound Polaris Office Help with deleting files!!!-polaris-office-4.0-free.png

    Go to Polaris
    Press Browser Bottom Left Corner
    Press what looks like lines and an arrow in the Upper right corner
    Press manage
    And Hallelujah you can delete all those old or unwanted files.
    02-24-2014 10:49 AM
  7. Sherry Byrd's Avatar
    I have Polaris Office on my Samsung tablet and the e books I download goes into Polaris Office under PDf and I cant seem to delete any of them. And I don't have that little place at the top of the screen with the options of deleting. Not sure what to do. If I uninstall it will it mess up other feathers on my tablet?
    03-12-2014 12:56 PM
  8. Ealevenish's Avatar
    If you can't delete a file because you can't find it on your device, I would guess that is because that file does not reside/exist on your device, but in Polaris' cloud. And what you're seeing on your device is just an effigy of that file.
    03-12-2014 08:08 PM
  9. Rukbat's Avatar
    On my copy, if I long-press a file, I get a garbage can immediately under the file. Pressing that deletes it.
    03-12-2014 09:58 PM
  10. chirnsidepete's Avatar
    Open Polaris Office which will take you to all your documents.
    Put a tick in the box on the left hand side of the screen against the document you want to delete.
    This then brings up a box with an "X" up at top right hand side of the screen.
    Click on the box to delete the document.
    Rhis worked on my wife's Samsung Galaxy Tab 3.
    08-06-2014 02:10 PM
LINK TO POST COPIED TO CLIPBOARD