Nexus 7 not connecting to wi-fi

[Jim Garten]

Hi all -

New here, so bear with me if I'm asking a dumb question (I am by no means a technical type by the way, so please bear this in mind when/if replying).

Our home wifi router gives my wife and I perfect wifi speed & strength for both laptops, both i-touches & my iPad; however, bought my wife a Nexus 7 yesterday & it always states 'out of range' unless I am within 5 feet of the router (as this is upstairs in a spare room, this is not exactly ideal...)

I've seen elsewhere there are possible issues with the Nexus 7 & also the Kindle Fire HD (which is/was an alternative for my wife) & could be down to 5ghz or 2.4ghz transmission on the router??? Told you I'm not technical :-\

Any advice? Should the Nexus 7 go back in favour of a Kindle Fire HD (which boasts better wifi connectivity)?

Many thanks,

Jim Garten

 

[TomsAndroid]

I'd like to find out too. My Mum's planning to upgrade our internet to a faster speed and I'm worried about compatibility.

Sent from my Nexus 7

 

[Rukbat]

I'd guess that you got a defective Nexus. Everyone is different, but I'd ask for a replacement.

@TomsAndroid:
The Nexus will work up to N, and there's nothing faster at this time, so it should work.

 

[TomsAndroid]

Thanks for confirming that

Sent from my Nexus 7