1. Hugo Pessanha's Avatar
    Hello everyone

    i was using my Nexus 7, playing world of goo, and suddenly my tablet turned off. at first i thought it was my battery, but i don't know why the device don't want to recharge or restart.

    i'm reading tips all over the internet and already tried:

    = hold volume buttons and power buttons for 30 seconds
    = plug it on pc and hold volume and power buttons for 30 sec
    = install the drivers for Windows 7 plugns in, but my pc don't find the tablet (i'm not sure if i'm doing it right)
    = installed the google Nexus 7 Toolkit, but can't run the option, because my pc can't find the tablet
    = tried to install Pdnet, but my pc can't find the tablet.

    I had 15 gigas free, and was using just evernote and some readers. i was using the screen password.

    Plz i need this device for my job. CAN U PLZ HELP ME??
    11-13-2012 06:54 AM
  2. Devinator's Avatar
    If it wont turn on at all, I would get it replaced under warranty. I'm not sure who you need to contact, Google or Asus, but, there should be paperwork that came with it that has a number to call.
    nexusisneecesary likes this.
    11-13-2012 12:27 PM

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