1. Douglas Suttle's Avatar
    My work desktop running XP won't recognise my Nexus 4 when connected via USB. Have looked through various threads to try and find the answer and subsequently tried different USB ports, different cables etc but still comes up with the "found new hardware" wizard when plugged in. The cable and phone work when plugged into my laptop running Windows 7 so guess the problem must be with the desktop setup. The phone does charge when plugged into the desktop but the device is not recognised and I therefore do not have the option to explore. Can anyone help?
    02-18-2013 11:59 AM
  2. Jerry Hildenbrand's Avatar
    Download Media Transfer Protocol Porting Kit from Official Microsoft Download Center

    Win XP requires an MTP driver. That page will fix you up.
    02-18-2013 01:13 PM
  3. Douglas Suttle's Avatar
    Download Media Transfer Protocol Porting Kit from Official Microsoft Download Center

    Win XP requires an MTP driver. That page will fix you up.
    Thanks for the suggestion - I'll give it a go tomorrow and see if it does the trick!
    02-18-2013 05:33 PM
  4. Douglas Suttle's Avatar
    OK - downloaded the MTP Porting Kit from Microsoft but still ahve the same problem. Restarted computer etc but when I plug the phone into the USB port it stillcomes up with the "Found New Hardware" wizard. Any other suggestions?
    02-19-2013 05:26 AM

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