1. st9966's Avatar
    All of a sudden my phone (droid maxx) will not download or upload pictures using text message to individuals. I can send to FB. Daughter sent me a picture and the phone stated 30K download or reject. I hit download and it times out. Same with sending text message pictures. So what is turned off??????
    07-02-2013 02:52 PM
  2. ledfrog's Avatar
    Assuming everything is right with your account, have you tried restarting the phone?
    07-02-2013 03:01 PM
  3. st9966's Avatar
    yes, multiple times
    07-02-2013 03:26 PM
  4. ledfrog's Avatar
    Honestly it sounds like a network issue. Obviously you can't use wifi for testing since you're working with a text message, but you could try re-seating the SIM card if this phone has one. If that doesn't work, you may want to pay a visit to Verizon to see what the deal is. I know their network can do strange things sometimes. My boss who has an iPhone 5 on Verizon just had an issue where if people called her, the phone would ring normally, but if she missed the call or sent them to voicemail, the person would be presented with a "disconnected number" message. Verizon was able to fix it over the phone by re-provisioning something on the device/account.
    07-02-2013 03:46 PM

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