1. Pedro Marrone G's Avatar
    By mistake I erased the video on the gallery of my Brand new Galaxy S4. Could someone, please mail it back to me. Or just let me know how can Ii get it back.
    Thanks
    07-05-2013 08:49 PM
  2. BobR1908's Avatar
    By mistake I erased the video on the gallery of my Brand new Galaxy S4. Could someone, please mail it back to me. Or just let me know how can Ii get it back.
    Thanks
    Was this a demo video put on the phone by Samsung? If so a factory restore would bring it back if you really wanted it. If it was a video you recorded and accidently deleted - it is gone.
    07-05-2013 09:15 PM
  3. srkmagnus's Avatar
    What Bob said -- it's gone. In the future consider backing up images and videos, or just to the whole sdcard to be safe to prevent these types of accidents from erasing information that you need. There are services, such as Google Drive, Dropbox, etc., which allow you to automatically upload photos and videos. It's a good tool to have if you are not good about manually backing up these types of files.
    07-05-2013 09:33 PM
  4. Pedro Marrone G's Avatar
    Thanks. It is the demo video. How I can do a factory restore an if it will affects other file I do have now?
    Best Regards.
    07-10-2013 11:11 PM

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