samsung galaxy s4 frequency

[kellyjzce]

Hello ! i really need help on this phone ! i got the samsung s4 (gt I9505) from another country and now realize the frequency does not work with the company i am currently with. i am with mobilicity(canadian) and i think the frequency they use is 1700mhz. i am not sure what frequency my s4 is but i have rooted my phone, are there anyways to change the frequency to work with 1700mhz ?

Thank you

Kelly

 

[Scott Kenyon]

Heya Kelly,
Your model of the S4 does support 1700mhz. You probably need to have the phone "sim unlocked" you'll have to call the carrier the phone was originally sold on and ask for the unlock code and instructions. Alternatively, you can pay some websites around $15us to do the same thing. Good luck!

Sent from my HTC One using AC Forums mobile app

 

[kellyjzce]

hey Scott ! thanks for the reply. My phone has already been network unlocked , so i am not sure if its the frequency problem but thanks anyways
Kelly

 

[Scott Kenyon]

If that's the case, it should work. I'd call the carrier and double check that the 1700mhz frequency is indeed what they use, and if so if you're in an LTE area. If you are not in an LTE area there is no 1700mhz band for the phone to connect to.