After a month of owning the S4, my phone asked me for a PIN. I'm not sure what prompted it but I gave it. Now, I have to use this stupid PIN if I want to unlock my phone. Which means that if I want to take a quick photo or check the internet etc, I have to input this PIN. I decided to browse through the setting to see how I could disable the PIN option and just swipe the screen away. I did this fine with my S2 before so I thought I could with the S4.
I unchecked GMAIL and Kaspersky (the protection I purchased) and it went to the lock screen immediately with that damn PIN again. When I input that PIN that I had been using, the one that I created that always worked....it wouldnt accept it. Said "incorrect pin". There IS NO other PIN. Now I can't unlock my phone! You'd think that the obvious thing for them to do was send a reset to one of my many email addresses associated with the phone but nothing! The warnings mentioned in "unchecking" those boxes DID NOT say that it would render my phone useless and unusable!
Can anyone help?
I need my phone back and now its just a paperweight after paying a fortune for it.
Thanks, in advance.
Michael
I unchecked GMAIL and Kaspersky (the protection I purchased) and it went to the lock screen immediately with that damn PIN again. When I input that PIN that I had been using, the one that I created that always worked....it wouldnt accept it. Said "incorrect pin". There IS NO other PIN. Now I can't unlock my phone! You'd think that the obvious thing for them to do was send a reset to one of my many email addresses associated with the phone but nothing! The warnings mentioned in "unchecking" those boxes DID NOT say that it would render my phone useless and unusable!
Can anyone help?
I need my phone back and now its just a paperweight after paying a fortune for it.
Thanks, in advance.
Michael