1. SWD's Avatar
    So my boyfriend and I go through phones like pairs of shoes. For this third phone in since April of this year he now has a LG Optimus G (At&T). Worked great for 3 weeks and then SOD.

    This only happens overnight when he is charging it and we are sleeping. In the morning his phone would be off and when powering back on the screen would only show the "battery is charged" graphic/indicator. It would take at least 10 minutes to power it back on and wake it up.

    Apparently AT&T has this stupid 15 day exchange policy and it happened on the 16th day...go figure. I am not paying $200.00 deductible for another phone or calling LG to have us send him the phone and wait a week.

    I tried the basic things that I would think would work.
    1. Soft reset
    2. Removing the battery, SIM card, SD Card and replacing it.
    3. Monitoring the battery life and usage.
    4. (last resort we might do soon is ) Hard reset.
    5. Software update

    Just from experience with computers I do not think it is a hardware issue and more of a software. When using the device it works like a charm. When it is in rest or not being used it acts up.

    Note: This is stock! No rooting.

    I do believe it is a power save issue where the phone goes into sleep mode to save power (like a computer). What do I do?!
    07-28-2013 10:48 AM
  2. Scott Kenyon's Avatar
    Has he installed any new apps in the past 2 or so days before this occurred? Try removing those and rebooting before a hard reset. Don't forget you're still under warranty from the manufacturer.

    Sent from my HTC One using Mobile Nations mobile app
    07-28-2013 02:31 PM
  3. dbareis's Avatar
    Perhaps you are using the same faulty charger? That many phones sounds like it's something you are doing either hardware wise or software by installing the same faulty app.

    Sent from my Nexus 4 using Tapatalk 4 Beta
    07-28-2013 05:45 PM
  4. eronfaure's Avatar
    I have a Google nexus 4 and have had the same problem (none with my RMA'd device). There's no true fix to it that I could find but there is an app for it. Google XDA sleep of death fix app and you should find it.

    Good luck!

    Sent from my Nexus 4 using AC Forums mobile app
    07-28-2013 05:47 PM
  5. SWD's Avatar
    We have tried different chargers and he has not recently downloaded any new apps.

    It happens when the phone stays unactive for a long period of time

    I cannot find the Google XDA sleep of death app
    07-28-2013 06:17 PM
  6. srkmagnus's Avatar
    We have tried different chargers and he has not recently downloaded any new apps.

    It happens when the phone stays unactive for a long period of time

    I cannot find the Google XDA sleep of death app
    When you do any of the fixes in your first post will the device recover and allow you to wake it for a small period of time? I would think that a factory reset would at least get you back up and running.
    07-28-2013 06:38 PM

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