09-04-2013 01:56 AM
53 123
  1. Paul Lodge's Avatar
    So my old HTC Senesation 4G had to be replaced due to the screen being BLACK (I got rain in it and it went to turn it on and the screen curled up BLACK and can't view anything). Phone WORKS because you can press buttons and swipe on the screen and you can see things happening.. Just nothing to view.

    Phone is set to CHARGE so I can't just plug in the cable to the computer.

    I want to transfer the content (contacts, txt messages, voice recordings, pics, videos) to either the NEW phone (HTC ONE), transfer it to a PROGRAM on the computer and then transfer those to my HTC ONE.

    There ARE android software to recover and view content on the computer. The problem (I haven't downloaded any of these software tho) is that they all seem to require the phone be read from the computer. But when the phone was set to CHARGE, when you connect the cable it just tries to charge the batter in the phone rather than DISK MODE.

    I have VERY important info on that other phone that I can't figure out how to get off :-(

    I SINCERELY appreciate anyone's' help.
    09-01-2013 03:16 PM
  2. Scott Kenyon's Avatar
    Short of fixing the screen you may be out of luck. The only other hope you may have is if you had USB debugging enabled on your device. If that is enabled, you may be able to access the phone with adb and pull the info off via command line. If you had it enabled let me know and I'll help you out with it.
    srkmagnus and Golfdriver97 like this.
    09-01-2013 06:53 PM
  3. Paul Lodge's Avatar
    I went to WirelessWave and noticed right away that under a flourescent tube lighting you can see the screen (top part since the Weather Widget is very large). But it's like trying to watch tv with 98% TINT. It's VERY hard to see it.. Other than the weather widget which you can JUST BARELY make out what it is at certain angles using that light overhead.. You can see movement but can't tell what it is..

    Wireless wave told me the same thing about the Debugging mode but said unless I can view the display enough to toggle the settings, they can't do anything..

    I WISH there is a way to brighten it even using different light.. Black light?

    Is there NO software that can be installed on the phone to transfer the screen to the computer, OR a tv??
    09-01-2013 07:18 PM
  4. srkmagnus's Avatar
    I'm with Scott. Also, HTC has a desktop client that might still read the device and let you recover files. See if that helps you get the device readable from the PC to pull files.


    Hopefully that helps.

    Sent from my SPH-D710 using Tapatalk 2
    Golfdriver97 likes this.
    09-01-2013 07:20 PM
  5. Paul Lodge's Avatar
    Ok I have SOME news (hopefully will help?)

    I was able to see about 0.5% of the screen using an undercounter flourescent light and using the Weather widget as a guide I was able to get into the CHARGE/DISK DRIVE screen by plugging in the USB cord. It was set to CHARGE so the computer would not acknowledge it. Through trial and error (20+ times) Cleaning the screen, press a button see what happen.. and using the FINGER PRINTS that my fingers would leave, I was able to click each feature of that screen.

    I have a couple options that I don't know if will help.


    Now having it set to DISK DRIVE, the computer now will read the cell as a drive.. But the HTC SYNC software that I downloaded from srkmagnus's link doesn't acknowledge it.

    With the light I can barely see the top 2 inches of the screen. There is nothing working that I can make out visually that will allow me to see the bottom half of the screen.

    Does this help at all??
    09-01-2013 08:10 PM
  6. Paul Lodge's Avatar
    FINALLY got HTC sync to acknowledge and FIND my phone. I'm in the menu but don't know what to do next..
    09-01-2013 08:30 PM
  7. Scott Kenyon's Avatar
    Here's what you should do:
    Try to find a compatible MHL cable for the phone. Ask friends and family. If not, buy one from Monoprice. Make sure it's compatible with your phone, do some research to find out if it's 5pin or 11pin. They only cost a few dollars. Hook it up to your HDTV and use it to enable debugging. Let me know when you've gotten that far.
    Golfdriver97 likes this.
    09-01-2013 08:38 PM
  8. Paul Lodge's Avatar
    I just came across this How to Remote View and Control Your Android Phone and am going to see what happens :-)
    09-01-2013 08:54 PM
  9. Paul Lodge's Avatar
    Turns out that the SUPER BRIGHT "flashlight" app on my HTC Sensation has a better job of reading the screen than the tube light does.

    I am able to get into the settings mode but it's VERY VERY VERY hard to see what I am doing as the background is BLACK with white text.. very difficult but MIGHT be able to do it.. How hard would it be to get to USB DEBUGGING? (I think that is the mode I need to be in for them to transfer all to my new phone?)
    09-01-2013 09:06 PM
  10. Scott Kenyon's Avatar
    Settings/dev options/usb debugging

    Sent from my HTC One using Mobile Nations mobile app
    Golfdriver97 likes this.
    09-01-2013 09:07 PM
  11. Paul Lodge's Avatar
    09-01-2013 09:13 PM
  12. Paul Lodge's Avatar
    they wrote that "Developer option" ON. but can't seem to find it.. REALLY hard to see when I can't really tell where I am..

    I looked in the manual pdf to see what the Developer screen looks like to see the placement of the options, etc but can't find it in the pdf.
    09-01-2013 09:15 PM
  13. Scott Kenyon's Avatar
    So you have dev options and debugging on?

    Sent from my HTC One using Mobile Nations mobile app
    09-01-2013 09:16 PM
  14. Paul Lodge's Avatar
    I THINK I have USB Debugging on.. When I clicked the area, I seen a box say something about this was for development purposely only.. A seen a "cancel" on the LEFT and I assumed a save on the right.. I clicked the right and that box cleared.. I can't tell WHERE I am looking to see if it's set to ON or not.. And also where the "Developer Option" is to set it to ON.

    I wish there was a screen I can see online to show the developer options screen so I know where things are placed..
    09-01-2013 09:27 PM
  15. Paul Lodge's Avatar
    Yes I can now see that I have USB Debugging CHECKED.. I can see the check on the right..

    Using this picture http://htcevohacks.com/wp-content/up...1-1024x650.jpg to see what the screen looks like.. I can't find any "Developer Option" anywhere on that screen.. ?
    09-01-2013 09:36 PM
  16. Scott Kenyon's Avatar
    Go to developer.Android.com and download the SDK with Eclipse. While you're doing that, go to the phone manufacturer's website and download and install the usb drivers for the phone. I'm assuming you're using Windows, correct me if necessary.

    Sent from my HTC One using Mobile Nations mobile app
    Golfdriver97 likes this.
    09-01-2013 09:37 PM
  17. Paul Lodge's Avatar
    I had downloaded from Android SDK | Android Developers before. Unzipped it. Ran SDK Manager.exe but that was it.. Couldn't figure out what to do..

    Downloaded the SDK didn't know what to do next.. (Win7)

    I looked on HTC and there doesn't look like there is any drivers on the website.
    09-01-2013 09:53 PM
  18. Scott Kenyon's Avatar
    We are going to only use adb. Do you have the proper drivers installed for your device?

    Sent from my HTC One using Mobile Nations mobile app
    09-01-2013 10:01 PM
  19. Scott Kenyon's Avatar
    Also, is the phone rooted?

    Sent from my HTC One using Mobile Nations mobile app
    09-01-2013 10:04 PM
  20. Paul Lodge's Avatar
    I don't know? There doesn't appear to be any drivers on the HTC website.. How do I know if I do? Thanks
    09-01-2013 10:04 PM
  21. Paul Lodge's Avatar
    I didn't do anything other than set it to "USB Debugging" to ON. I don't know anything about "rooting"?
    09-01-2013 10:28 PM
  22. Scott Kenyon's Avatar
    OK this will be a do what we can scenario. You have more freedom with the device when you attain root, but we'll see if we can get the real important stuff off. Let me know when you're ready.

    Sent from my HTC One using Mobile Nations mobile app
    09-01-2013 10:35 PM
  23. Paul Lodge's Avatar
    ALL THAT just to "root" it.. NO WAY I can do that without being able to see it.. :-(
    09-01-2013 10:53 PM
  24. Scott Kenyon's Avatar
    We can get some of the stuff off without root. Maybe all, but I'm not making promises.

    Sent from my HTC One using Mobile Nations mobile app
    09-01-2013 11:05 PM
  25. Paul Lodge's Avatar
    Ok let's see what I can :-)
    09-01-2013 11:07 PM
53 123

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