10-08-2013 10:17 PM
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  1. newuserII's Avatar
    newuserII
    Hello All ! I have a replacement device, have to send back the broken phone to Asurion. The screen is dead black, hardware issue HTC EVO 4G LTE, I dropped it.
    How should I be dead sure that it has factory reset when I cannot see a thing ?
    Help & your expertise is appreciated, of course !
    10-08-2013 10:17 PM
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