1. mikkie98's Avatar
    I purchased a replacement digitizer for my broken Nexus 7 (first generation).
    Now, the *first* step of the repair process is to power-off the Nexus 7...

    BUT It's BROKEN!
    I cannot press on 'power off' option when holding the power button for 10 seconds - that resets the unit.

    How am I supposed to power it down?

    Thanks for your Help!
    11-13-2013 04:17 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Usually, if a device is frozen, holding the power button down for 10 seconds should power it off, and not immediately restart it. What happens if you simply hold the power button down for 10 seconds? Are you saying it's powering off and then restarting automatically?
    sidharth likes this.
    11-14-2013 03:31 AM

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