Hello!
I recently ran into a bit of a problem with my Galaxy S3, it just stopped getting reception and started displaying the 'not registered on network' message whenever I tried to make a call. I tried backing up using Kies then doing a factory reset and restore, tried swapping out the Sim card etc etc and came to the conclusion there was just something wrong with the phone.
Long story short I took the phone into my nearest store and they gave me a new 'refurbished' S3 as a replacement.
My problem is now that when i try and restore using Kies the "Call Log, Email Account Information, Applications and Network Settings" items are all greyed out and Kies informs me that these items cannot be restored to the device.
Does anybody know why this is or how I can get those things restored to my phone? They all backed up and restored fine on my old S3 when I was trying to fix it so I'm at a loss as to why it won't work now. The model I have now is exactly the same in every way (even colour...) as the old one, a Blue 16B Samsung Galaxy S3 GT-19300T. If anybody could help me out I'd really appreciate it.
Thanks!
I recently ran into a bit of a problem with my Galaxy S3, it just stopped getting reception and started displaying the 'not registered on network' message whenever I tried to make a call. I tried backing up using Kies then doing a factory reset and restore, tried swapping out the Sim card etc etc and came to the conclusion there was just something wrong with the phone.
Long story short I took the phone into my nearest store and they gave me a new 'refurbished' S3 as a replacement.
My problem is now that when i try and restore using Kies the "Call Log, Email Account Information, Applications and Network Settings" items are all greyed out and Kies informs me that these items cannot be restored to the device.
Does anybody know why this is or how I can get those things restored to my phone? They all backed up and restored fine on my old S3 when I was trying to fix it so I'm at a loss as to why it won't work now. The model I have now is exactly the same in every way (even colour...) as the old one, a Blue 16B Samsung Galaxy S3 GT-19300T. If anybody could help me out I'd really appreciate it.
Thanks!