1. Amanda Baligad's Avatar
    so ive tried multiple different APN's to get family mobile sd card to work and register to the network, i even tried putting my friends T-Mobile sd card to see if that one worked but it didn't, im not sure if im doing something wrong or if its simply the sd card slot that's messed up but any ideas on how to get it working? If its simply the card slot then is there a way to get that fixed? thanks for the help, and btw im a girl just trying to figure this stuff out myself so if anything use words I can understand xD
    12-13-2013 12:51 AM
  2. UJ95x's Avatar
    so ive tried multiple different APN's to get family mobile sd card to work and register to the network, i even tried putting my friends T-Mobile sd card to see if that one worked but it didn't, im not sure if im doing something wrong or if its simply the sd card slot that's messed up but any ideas on how to get it working? If its simply the card slot then is there a way to get that fixed? thanks for the help, and btw im a girl just trying to figure this stuff out myself so if anything use words I can understand xD
    Welcome to Android Central
    Not sure which ones you have tried so far but this is from their site
    https://www.myfamilymobile.com/Suppo...ralFAQ-Answer3

    Posted via Android Central App
    12-13-2013 12:55 AM
  3. Amanda Baligad's Avatar
    Welcome to Android Central
    Not sure which ones you have tried so far but this is from their site
    https://www.myfamilymobile.com/Suppo...ralFAQ-Answer3

    Posted via Android Central App
    yes that's the one I currently have but got nothing from it :/
    12-13-2013 01:00 AM
  4. Amanda Baligad's Avatar
    I guess its connecting to a network that's the main problem because the at&t and T-Mobile networks will show up but will not connect to either
    12-13-2013 01:05 AM
  5. UJ95x's Avatar
    The T-Mobile support site mentioned that if you have a battery saving app, that it might disable data. Do you have any?

    Posted via Android Central App
    12-13-2013 01:05 AM
  6. Amanda Baligad's Avatar
    not that I know of because I even tried factory resetting the phone unless it comes with one that I don't know about but doubt it
    12-13-2013 01:09 AM
  7. UJ95x's Avatar
    Sorry for the late reply
    Umm, I'm not familiar with APNs but some Google searching gave me this for your specific phone
    Might have to look around a bit: https://t-mobile.jive-mobile.com/#ji...ssions%2F19211

    Posted via Android Central App
    12-13-2013 10:48 AM
  8. Amanda Baligad's Avatar
    hmm no luck :/ maybe the phone is just defective
    12-13-2013 06:40 PM
  9. UJ95x's Avatar
    hmm no luck :/ maybe the phone is just defective
    Did you get the phone recently?

    Posted via Android Central App
    12-13-2013 07:35 PM
  10. Amanda Baligad's Avatar
    yes but I got it from a friend and he doesn't even have a phone service so he just used to for wifi, so my guess is as good as yours :/ lol
    12-13-2013 08:51 PM
  11. UJ95x's Avatar
    It might be defective then sorry

    Posted via Android Central App
    Amanda Baligad likes this.
    12-13-2013 10:10 PM
  12. Rukbat's Avatar
    Have you tried going to TMobile (going to Walmart would be as much help as asking the postman - maybe less) and asking them for help? The SIM card could be defective. (A small percentage come from the factory defective, or blow almost immediately.) They, or whomever Walmart uses for service, should do this for you (including a new SIM card if needed) for free.

    If it's the phone itself that's defective ... well, they may charge you a few bucks for their time.
    UJ95x likes this.
    12-14-2013 10:34 PM

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