1. Rick HKS's Avatar
    I just installed both kies and kies 3 to my pc and my phone was unable to connect to either one. my us has phone has been debugged my phone and i checked under connections for kies and it was no where to be found. i am running andorid 4.3 on my samsung galaxy s4. some one please help, connect my phone to my pc should not be this difficult.

    thank you
    12-30-2013 05:57 PM
  2. chustle925's Avatar
    What happens when you plug the phone into the computer?
    12-30-2013 06:15 PM
  3. Rukbat's Avatar
    Have you gone to Tools in Kies and clicked on Reinstall drivers?

    Are you using the original Samsung cable?

    Are you connecting directly to the computer, not to a USB hub?
    12-31-2013 12:12 AM

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