1. staysha921's Avatar
    I changed my passcode last night and can't remember what it is!!! I called Verizon they said after so many failed attempts it will prompt me for my email info. GREAT, but I'm at 150 failed attempts and it hasn't prompted me yet :-(
    01-10-2014 09:01 AM
  2. VDub2174's Avatar
    Your best bet is to probably take it to a VZW store and see what they can do.
    01-10-2014 11:34 AM
  3. Rukbat's Avatar
    If you have USB debugging enabled, you can use adb to delete the lock files. There are instructions all over the web. If not, VDub's advice is probably best. Be sure to tell them that you DON'T want the factory reset "fix". That's the fastest way to do it - if everything on the phone is backed up, or you don't care if you lose data. Boot into recovery and factory reset.

    You can also try to boot into download mode, then hit volume down to cancel, and see if it boots into a normal homescreen.
    01-10-2014 11:11 PM

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