1. Daniel Collins1's Avatar

    I recently went into my providers shop because my S4 wouldn't let me add Contacts. They didn't have a clue how to fix it so told me I would have to reset my phone. The guy at the desk backed up my pictures and contacts. After resetting it my Home Screen was still the same picture it had been before the reset. Which is fine, it's what I want. Now though, I can't find the picture itself on my phone or storage device. I've hooked my S4 up to the PC and tried to find it in a folder. I can't seem to locate it. Where would I find the picture at on my S4?
    02-22-2014 07:39 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the picture in question an actual wallpaper that came with the phone, or some photo that you took yourself and set as your wallpaper? If the phone was truly reset, the latter wouldn't seem possible to me, since it should clear out any data that you placed on the phone (including photos).
    02-22-2014 11:06 PM
  3. Daniel Collins1's Avatar
    It's a photo I saved off of the internet. I saw it online, downloaded it and set it as my home screen wallpaper. The provider rep thought it was odd also. I haven't turned my phone off because I am afraid the picture will go away. That's why I want to find out where it was backed up to on my phone.
    02-22-2014 11:48 PM
  4. srkmagnus's Avatar
    The photo should have been in the download folder of the SD card. If all photos are backed up sort the files by date and see if you can find it around the date you downloaded it. If it's not there then it's likely a photo that was missed and the rep so formated the SD card erasing all its contents.

    Sent from my Nexus 5 using AC Forums mobile app
    02-23-2014 10:12 AM
  5. Daniel Collins1's Avatar
    There is no files in the Download folder. Let's try something else. Is there a way to take a screen shot of my phone without the icons or time showing? I know I can take a screen shot by holding the bottom middle button and top right button, but it has the Phone, Contacts, Messaging, Internet and Apps icons at the bottom.
    02-23-2014 10:54 AM
  6. Rukbat's Avatar
    Wallpaper Wizardrii can save your current wallpaper as a picture.
    02-23-2014 08:00 PM

Similar Threads

  1. Replies: 2
    Last Post: 09-21-2015, 02:39 PM
  2. Replies: 3
    Last Post: 02-25-2014, 05:30 PM
  3. Bypass opening lock screen...
    By Lathe of Heaven in forum Sprint Epic 4G
    Replies: 6
    Last Post: 02-24-2014, 09:01 PM
  4. Acessing Alarm / Stopwatch Screen
    By k2ldc10 in forum Verizon Samsung Galaxy S4
    Replies: 2
    Last Post: 02-23-2014, 07:35 PM
  5. Please help... Play Store HOME PAGE will not load
    By Arielle Williams in forum Samsung Galaxy S4 Mini
    Replies: 1
    Last Post: 02-22-2014, 02:47 PM