HELP My Samsung Galaxy S2 Plus images have pink lines

[evicka84]

Hello,
I hope that someone can help me with this issue.
I bought my Samsung Galaxy S2 Plus three weeks ago, and I notice that when taking a photo, the image appears with pink lines in the gallery.
I took it to be repaired, and they changed the camera, but the issue, still exists. Which made me think that probably it is not a hardware problem. The version is the OS is JB 4.2.2.

Here is a sample: https://www.dropbox.com/s/fkc5tg7cerw78al/2014-02-25 15.43.20.jpg

Please help.

 

[the tall guy]

Hello,
I hope that someone can help me with this issue.
I bought my Samsung Galaxy S2 Plus three weeks ago, and I notice that when taking a photo, the image appears with pink lines in the gallery.
I took it to be repaired, and they changed the camera, but the issue, still exists. Which made me think that probably it is not a hardware problem. The version is the OS is JB 4.2.2.

Please help.

I dont think there is a quick fix for this sadly, you should return the phone to the manufacturer to have a look. Have you tried installing a 3rd party camera app like Camera Zoom and seeing if the pics that it takes contain pink lines?

 

[evicka84]

Hi, I did install Camera Zoom and for now is working ok!
It usually does not work in mixed light, but it is ok for now, so thank you a lot.
If it starts causing the same problem I will return it to the manufacturer.

Thanks again.!

 

[the tall guy]

Hi, I did install Camera Zoom and for now is working ok!
It usually does not work in mixed light, but it is ok for now, so thank you a lot.
If it starts causing the same problem I will return it to the manufacturer.

Thanks again.!

No problem, glad to help. It looks like there is an issue with the stock app then - if you want you could factory reset the phone, wiping eveything on it and starting from scratch - that should resolve it. But if your happy with the alternative app then good there are tones of 3rd party camera apps so shop about the Camera Zoom was just the first one that came to mind