1. fersarr's Avatar
    Hi! I just received a galaxy S4 and I'm having some problems with the screen. It's hard to describe so I made a video:

    It's like the screen is shaking around. Also you can see the top of the screen appearing at the bottom sometimes, like going over the top and reappearing at the bottom.

    THIS ONLY HAPPENS SOMETIMES after I turn off and on the screen (locking the device). Sometimes it does function correctly....

    Anyone have any ideas? Looks like a software problem, right? (I'm thinking it's a software issue due to the fact that it sometimes works)
    02-25-2014 10:12 PM
  2. KTKareen's Avatar
    if you have insurance or a warranty, I believe you can send it in for a replacement

    Sent from my Nexus 4 using AC Forums mobile app
    02-25-2014 10:20 PM
  3. fersarr's Avatar
    I wish I could, a friend brought it for me from the US (purchased from Amazon) but I'm in Argentina.
    02-25-2014 10:48 PM
  4. fersarr's Avatar
    I just updated to android 4.4.2 and the problem is still there Someone help me, please?
    03-23-2014 12:29 AM
  5. Rukbat's Avatar
    I'd guess (and that's all I can do without having the phone) that it's a problem with the video circuitry on the motherboard. Send the phone back to the friend to have him send it back for warranty replacement.
    03-23-2014 01:00 AM

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