HELP! HTC One aborts

[jwmcgee1]

I unlocked and thought I rooted my 2013 HTC One. However, when I try to update to KitKat (or anything else) I get a message saying installation aborted.

I tried to RUU the phone back to factory but it doesn't seem to want to do that either.

Any ideas?

John

 

[VDub2174]

Check to see if you do indeed have root access. If you do, them updating via OTA isn't the way to go. You can just flash a stock 4.4 ROM.

Sent from my Anthem filled Note 3

 

[jwmcgee1]

It tried to do an OTA and said installation aborted, then rebooted. Also, I can't seem to find a clean kitkat 4.4 rom to download and sideload to see if that will fix the problem.

I did try to s-off but it won't let me do that even.

 

[VDub2174]

Which HTC One variation do you have?

 

[srkmagnus]

I'd first check to see if you have in fact unlocked the bootloader. That right there sounds like the problem, and I'm not sure that you can just flash a RUU and be back to complete "stock". There might be a process to relock the bootloader.

Sent from my Nexus 5 using AC Forums mobile app

 

[jwmcgee1]

I have the AT&T HTC one

 

[jwmcgee1]

I have tried to RUU the phone, which it doesn't seem to be able to do that either.

I can't get S-Off to work either.

Is there anyway to force a complete reload of everything?

Thanks

 

[VDub2174]

Let me look that up and/or see if anyone else can help out

 

[jwmcgee1]

I would appreciate it. I would think there would be a way to basically do a format and reinstall...ah la Windows.

 

[jwmcgee1]

Anyone? Any ideas?