1. MTHall720's Avatar
    IN the last week my phone freezes within a few minutes of use. I mean no response at all to any taps, won't turn off even when pressing and holding the power button, nor will the power off menu appear. Then if I leave it on, within just a few minutes it overheats so badly it feels like I put it under a heat lamp. Tried everything I can think of with no results at all. This is the first time I have had any problems with this. I need the phone for work and some every elderly family members so I need it to work again. All is stock, with no tampering in any way at all.

    What do you recommend, besides taking it in to a Verizon store?

    Thanks much.
    04-22-2014 05:08 PM
  2. B. Diddy's Avatar
    A couple of things to try first:

    1. Check the battery. Remove it, place it flat on a table, and spin it. If it spins easily, it's bulging in the middle, which means it's going bad. Try a new battery.

    2. Remove the SD card (if present) and reboot. A corrupt card can cause various problems.

    If those solutions don't work, try wiping the cache partition. http://forums.androidcentral.com/sam...2-s3-tab2.html

    Posted via Android Central App--please excuse the brevity and any typos!
    04-22-2014 10:47 PM
  3. MTHall720's Avatar
    Thanks very much for the help.
    04-23-2014 08:40 AM

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