1. DJShawnz's Avatar
    I need help! Whenever i open my Tablet and gonna unlock it, I cannot touch or move the "Lock" Icon. Sometimes, i enable the "Finger Pointer", there will be a White Circle(I know there's a White Circle every time you touch) below the Screen even i didn't Point below and there will be like 10 to 17 Finger Pointers then they will Freeze and i cannot use any Programs. I need help please!
    05-11-2014 11:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! What device do you have? It might be time for a factory reset, and the procedure varies with the make and model of device.
    05-12-2014 02:04 AM
  3. DJShawnz's Avatar
    It's an I-Techie.
    05-12-2014 02:47 AM
  4. B. Diddy's Avatar
    Model number?
    05-12-2014 03:16 AM
  5. DJShawnz's Avatar
    What's a Model Number?
    05-13-2014 12:41 AM
  6. B. Diddy's Avatar
    It's the specific name or code for the device. For example, the Motorola Droid Razr Maxx's model number is XT912. Sometimes a device's model number is actually just its name, like the Nexus 7.

    It can be found in Settings>About Tablet>Model Number. But if you can't access the menu due to your problems, then see if you can dig up the box it came in--that should have the model number on the sticker with the UPC symbol.
    05-13-2014 03:14 AM

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