I used Samsung Kies 3 to perform a complete back up of my phone, so AT&T could do a factory reset. (I was having a problem with the microphone) When I restored my data only a few of my contacts (about 9 out of 250) were restored. I did have my phone set to auto back-up to my google account, so my question is there any way to access the data previous to my loss? AT&T has since sent me a new Galaxy S4, but I have a few days before I have to return my old phone. I run my business from my phone so any suggestions are appreciated.