How do I reset a locked phone?

[AC Question]

My phone is totally locked, keep getting same message about incorrect password. Tried resetting from my computer but my phone will not even let me type anything in. Pleae help

Debbie [phone number removed by moderator]

 

[B. Diddy]

Re: Phone locked cannot take or make calls

Welcome to Android Central! Please don't include personal info like your phone number in your post--not a good idea from a privacy standpoint!

What phone do you have? How did you get locked out--did you enter an incorrect password too many times? If that happens, it usually asks you to confirm your Google account with that password--are you not getting that?

Try bringing it to your wireless store and see if they can help.