1. LlamaGS's Avatar
    I have a somewhat technologically impaired friend, and I'm fixing his phone. It needs reset, but the lockscreen cannot be passed. How does one do this?

    I tried home-volume up-power, and released when the LG logo came up, but it didn't work.
    10-21-2014 03:23 PM
  2. SpookDroid's Avatar
    What phone are we talking about exactly? The recovery method differs for some models.
    10-21-2014 06:19 PM
  3. LlamaGS's Avatar
    I do not know, and cannot find out. LG something...definitely not a G2+.
    10-21-2014 07:06 PM
  4. SpookDroid's Avatar
    Maybe post a picture? We might be able to help figure out which model.
    In some models you're required to hold power + volume down, release when the LG logo comes up, and then press and hold again until Recovery kicks in.

    Some others are home button + power + volume down.
    10-21-2014 07:10 PM

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