1. dmb06851's Avatar
    But I do.

    Up till today the system would tell me whether or not a chosen application was compatible with my device.

    I have recently uninstalled several applications which I didn't use.

    There are many things in the list of applications which have cryptic names (a stupid idea) and I might have uninstalled something upon which the system relies.

    Can anyone suggest how I can get the system to recognise my device?
    10-23-2014 09:00 AM
  2. B. Diddy's Avatar
    Which device do you have, and is it rooted? If you're unrooted, it's unlikely that you could uninstall a system app that was important for normal functioning.
    10-23-2014 11:21 AM
  3. dmb06851's Avatar
    The 'phone details are:
    Vodafone 785 (Android)
    Software version 4.2.2
    Baseband version MOLY.WR8.W1315.MD.WG.MP.V1.P4
    Kernel version 3.4.5
    Build number Jelly Bean
    Software information 120HEG1

    No, it isn't "rooted".
    10-23-2014 05:24 PM
  4. B. Diddy's Avatar
    Ok, go to Settings>Accounts. Is there a Google account listed there? Tap it, and make sure the email address for the account is correct. If it is, and the phone still doesn't register with Google Play, try removing your Google account, then adding it back again.
    10-23-2014 05:31 PM
  5. dmb06851's Avatar
    Yes, the account email address is correct. I don't see how to to remove it.

    Edit, a couple of minutes later.

    Strange, looking in my wishlist again, the system is now telling me that "This app is compatible with your device."

    I wonder how/why that happened?
    10-23-2014 06:20 PM
  6. Sammy-Sajid Shaikh's Avatar
    Precisely at the moment, add account, google, device goes into Checking info and freezes there. It doesn't do anything else.

    Please help.
    01-16-2016 04:12 PM

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