1. Sam Allen-Stephens's Avatar
    My play store suddenly stopped working so I tried everything I could find on this forum including clearing data and cache, even a factory reset and I still get the message: No Connection RETRY.
    All of the other google apps work including Gmail, Play Books etc.
    Connected via WiFi and internet browser working fine.
    Please Help!!!
    10-28-2014 03:30 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! You could try removing your Google account in Settings>Accounts, then adding it back again. Or you could also try selecting Google Play Store in the App Manager and Uninstalling Updates. If it works after uninstalling the updates, then wait for it to auto-update to the latest Play Store again, and see if the problem recurs.
    10-28-2014 11:51 AM
  3. Rukbat's Avatar
    And until you get it working, if there's an app you want, go to Google Play Store with a web browser (if it asks you to log in, use the same account and password that's on your tab) and install the app. It'll install to the tab (or give you a list of devices to install to if you have more than one device on that account).
    B. Diddy likes this.
    10-29-2014 03:42 PM

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