1. taicman's Avatar
    i did factory reset , does not work
    please help
    11-05-2014 10:16 AM
  2. Roman1's Avatar
    Try to restart the router, check the settings (encryption should be used WEP, WPA / WPA2-PSK). And disable the firewall.
    11-05-2014 10:43 AM
  3. taicman's Avatar
    i don;t think the router
    it does not pickup any listing of surrounding wifi
    thanks
    11-05-2014 04:08 PM
  4. Rukbat's Avatar
    Make sure wifi is on. (If it's not picking up any signals, there's about a 0.01% chance of its being your router, unless your nearest neighbor is more than 1/4 mile away.) Thrn the phone off. Not restart, power off. Remove the battery. Let it sit for about 5 minutes. (That's to reset the hardware, in case there's any residual power left after you turn it off.) Replace the battery, turn it on and try turning the wifi on again.

    If that doesn't do it, bring it to your carrier's store for help (and possible replacement - there's a year warranty on it).

    It sounds to me as if the wifi radio went south. (That's one problem I've never seen with a Note 3, but it can happen - even as soon as a day or so after you get it.)
    11-06-2014 01:14 PM
  5. taicman's Avatar
    it is in shop now
    no solution
    even change the wifi chip
    11-06-2014 02:22 PM
  6. Rukbat's Avatar
    If the shop is good, they'll figure it out. If not, they'll just replace the motherboard.
    11-07-2014 12:00 AM
  7. taicman's Avatar
    they cannot fix it
    has to replace motherboard
    problem they open it and i still have warranty
    i think once open it
    i lose the warranty
    i do not how much the motherboard
    thanks
    11-08-2014 09:23 AM
  8. Rukbat's Avatar
    If the shop is an authorized shop, you still have the warranty.

    If it's still under warranty it doesn't cost you anything.
    11-09-2014 12:02 PM
  9. taicman's Avatar
    now the bluetooth is not working
    wifi and bluetooth next each other
    if out of warranty, are they going to fix and charge
    11-11-2014 02:03 PM
  10. Rukbat's Avatar
    If they opened the phone, the warranty - from them - for anything that broke after that started at the time they first opened the phone. They can't break things, then tell you to pay them because the original factory warranty is gone. That's fraud, at the very best.
    11-12-2014 05:33 PM
  11. Vivek Sharma16's Avatar
    i had that same prob. i have note 3 n9005 and i update from sammobile and then no wifi

    but i solve this probl if u face still then write me i will give u tips
    05-26-2016 07:05 AM
  12. Joseph Fields's Avatar
    i had that same prob. i have note 3 n9005 and i update from sammobile and then no wifi

    but i solve this probl if u face still then write me i will give u tips
    How did you fix the issue?
    06-05-2016 03:22 PM
  13. Vishnu Mishra's Avatar
    Hello Vivek,

    My note 3 Wifi is half lit, did u have the same problem ?

    Thanks
    Vishnu
    i had that same prob. i have note 3 n9005 and i update from sammobile and then no wifi

    but i solve this probl if u face still then write me i will give u tips
    10-01-2016 11:46 AM
  14. Bassplayer1975's Avatar
    Can you help me with my galaxy note 3 wifi bluetooth issue?
    01-28-2017 04:06 AM
  15. belodion's Avatar
    Can you help me with my galaxy note 3 wifi bluetooth issue?
    Welcome.

    What is the issue?
    01-28-2017 01:09 PM
  16. Pedro Vilarinho's Avatar
    i had that same prob. i have note 3 n9005 and i update from sammobile and then no wifi

    but i solve this probl if u face still then write me i will give u tips
    Hi mate, would you be so kind and tell me how did you fix this Wi-Fi greyed out issue?
    02-11-2017 06:07 PM
  17. belodion's Avatar
    There are several unanswered appeals for help so it may be better to look in the Samsung Galaxy Note 3 forum, where there are several wifi-related threads which may help.
    ChromeJob likes this.
    02-12-2017 11:15 AM
  18. jamisan's Avatar
    OK, so I had the WiFi greyed out issue and the Bluetooth greyed out issue. I've had this problem over the years with rooted and stock phones. My phone is usually an unlocked Sprint type running Android 5~ whatever food item that is. Sometimes it happens when I just installed some app or an update just happened. Other times not. So I've tried the airplane mode and that has worked sometimes. I did the cache clear which helped sometimes. Same goes for the tether and a bunch of other settings and the battery removal. Many times I could actually see the slide button turn green but it usually rolled back to grey. Eventually something worked but this last time, nothing worked. I saw some site that was talking about safe-mode and turning off processes which gave me an idea. So I went to Settings / General / Applications Manager and swiped over to Running. The I methodically pressed every Stop button for every process and sub-process I found. Since I'm not very deep with Android not surprisingly some processes restarted and maybe I didn't have to stop each individual sub-process but hey, sue me. It took about 5 minutes to Stop everything at least once. After that, I rebooted. Everything worked. Why didn't removing the battery and then doing a cache clear fix the accomplish the same thing? Dunno. Having been a programmer for decades my SWAG would be that some Android process left a little bit of flotsam and jetsam in some OOB memory frag somewhere that was getting checked by some other Android process and causing the hang. And mebbe just to make thing interesting only some other Android process was able to clear it properly, probably the original bad housekeeper process or the checker process but not necessarily either. You know how OS versions can be. That's my 2 pence. Have a good one.
    03-31-2019 06:37 PM

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