I have two Z1 compacts (ones my girlfriends).
We are both having a few issues with them and I was wondering if you guys could help use find out if they are hardware or software issues.
My phone has a problem with playing music, basically it sounds like the music is cutting out or as if there's a problem with the connection to the headphones. Now I know its not the headphones because it happens to every pair I use. Also sometimes when I plug the headphones in they work and then ill unplug them and then plug them into the phone again later but the phone doesn't think they are plugged in and plays the music from the phone speakers. The only way to fix it is to reboot the phone.
The problem my girlfriend has is that her phone screen wont wake up when she's ending a call so she cant end the call and the phone just freezes and we have to wait for it to come back to life. Sometimes it just totally messes up and we have to reboot the phones.
Any ideas what could be causing these issues?
We are both having a few issues with them and I was wondering if you guys could help use find out if they are hardware or software issues.
My phone has a problem with playing music, basically it sounds like the music is cutting out or as if there's a problem with the connection to the headphones. Now I know its not the headphones because it happens to every pair I use. Also sometimes when I plug the headphones in they work and then ill unplug them and then plug them into the phone again later but the phone doesn't think they are plugged in and plays the music from the phone speakers. The only way to fix it is to reboot the phone.
The problem my girlfriend has is that her phone screen wont wake up when she's ending a call so she cant end the call and the phone just freezes and we have to wait for it to come back to life. Sometimes it just totally messes up and we have to reboot the phones.
Any ideas what could be causing these issues?