1. Antony Guan's Avatar
    Hello, I recently got this phone about 2 weeks ago and around 2 hours ago the phone died, it won't charge. I went to take some pictures with the phone, then once I got home the phone died. Other then that I don't know what's wrong, I want to return it but I want things like my information and pictures off I've asked a few people and they didn't know how to fix it. So I held down the Vol Up Down and power button for a recovery or factory reset menu but factory reset is vol down and once i click volume down it dies but if i press vol up that works perfectly fine. If anyone could help with this issue please do! I've attached a picture of the menu Blu Life One (L120) Problem-img_20141225_165327-1-.jpg
    12-25-2014 07:59 PM
  2. Rukbat's Avatar
    Neither mode will get your information and pictures back - that's what backups are for.
    12-25-2014 08:09 PM
  3. Antony Guan's Avatar
    So I should just return it and not worry about that stuff??
    12-25-2014 08:59 PM

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