1. Doug Bursky's Avatar
    Galaxy S4 running 4.4.2. With the help of Blue Mail, just discovered my ISP supports IMAP. How do I change the stock email without losing data, specifically saved and sent emails? Thanks.
    12-28-2014 06:34 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! I think the server itself should have your saved emails, so if you change the email account settings to IMAP, it should resync everything, this time with the added benefit of any folder structure you may have created.
    12-29-2014 04:35 AM
  3. Doug Bursky's Avatar
    Appreciate the welcome and response. Unfortunately, appears settings cannot be changed nor can a new account be added with the same email addy. Any other suggestions? Thanks!
    12-30-2014 08:38 AM
  4. sherri's Avatar
    Can you delete current account? Then reinstall it?
    12-30-2014 08:51 AM
  5. Doug Bursky's Avatar
    I could but would lose all my saved and sent emails.
    12-30-2014 11:31 AM
  6. Rukbat's Avatar
    Changing an email account from POP3 to IMAP (or the other way around) is a server function. The phone email client just connects to whichever port the server is set for (IMAP or POP3) for that account. Call your ISP's tech support (not customer service, and hope that don't use the same people for both - tech support people should be technicians) and ask them if there's a way for you to change the account or if they would change it for you - without losing any emails. (They can - whether they know how, or they're allowed to, is another matter.)
    12-30-2014 03:18 PM
  7. Doug Bursky's Avatar
    Changing an email account from POP3 to IMAP (or the other way around) is a server function. The phone email client just connects to whichever port the server is set for (IMAP or POP3) for that account. Call your ISP's tech support (not customer service, and hope that don't use the same people for both - tech support people should be technicians) and ask them if there's a way for you to change the account or if they would change it for you - without losing any emails. (They can - whether they know how, or they're allowed to, is another matter.)
    Not sure I need to do that as I was able to set up a separate IMAP account in Blue Mail and the G4 stock email without contacting my ISP. I really just need to adjust settings of my primary acct but there is no way to do that unless I delete then restore. In that case and to clarify, I would lose my saved and sent emails on the device which is my main concern. Hope that helps. Really just wish it was easy to change settings but does not seem possible. Any other thoughts out there?
    12-30-2014 09:42 PM
  8. RedStickHam's Avatar
    I haven't gotten around to setting my ISP Email on my Galaxy S3 yet but have finally decided to. My current account is POP3, but my ISP offers IMAP too and has instructions on how to convert my account over. I like the idea of IMAP keeping everything synced, but am concerned about data use since I share 2GB/Month with my wife. She has her Email set up as POP3 but I'd prefer IMAP for use on multiple devices since I'm setting up both a phone and a tablet. I was wondering if IMAP will use more data than POP3. Any advice?
    01-09-2015 10:00 PM

Similar Threads

  1. Photos aren't saving to my SD card anymore
    By pantlesspenguin in forum Samsung Galaxy Note 4
    Replies: 5
    Last Post: 06-30-2016, 03:08 PM
  2. I tried to root alpha g850w and failed, can I get some help?
    By AngelicVanguard in forum Samsung Galaxy Alpha
    Replies: 3
    Last Post: 02-07-2015, 08:14 AM
  3. Why is my nexus 7 not updating to lollipop?
    By maxxmitch14 in forum Android 5.0 Lollipop
    Replies: 29
    Last Post: 01-24-2015, 08:27 AM
  4. Replies: 1
    Last Post: 12-28-2014, 06:43 PM
  5. Remove music from device and not library?
    By michaelcsun in forum Android 4.4 KitKat
    Replies: 1
    Last Post: 12-28-2014, 05:34 PM
LINK TO POST COPIED TO CLIPBOARD