1. Hannah Warr's Avatar
    As I said. My Google account isn't syncing. I just bought it from someone, but when I tried to add my Google account, it said "Sync error." I won't mind so much if it weren't for the fact that I cant download any apps. The Google Play Store requires me to be synced in. I've looked around I couple of forums but nothing that anyone said would work actually helped. It may just be because I'm not used to this kind of phone (previous Apple user. I dropped my phone too much so I had to get a more durable one) but I am really lost. Please Help!
    01-11-2015 09:59 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you do a full factory reset before trying to add your Google account (which should be in the Setup Wizard)?
    01-11-2015 10:15 PM
  3. superuser86's Avatar
    The first thing to do is obvious, turn the device off and then back on. Secondly, disable and sync's you don't need eg. picasa web albums and calendar. Try to sync each item individually. Mine has quite often done this quite often before with new phones by telling me "sync is currently experiencing problems". If you mean you can't log into google at all, try logging into another device to check your username and password are correct.
    01-11-2015 11:25 PM

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