1. Hildegard_von_Knittin's Avatar
    I have an old Samsung Captivate Glide with a defunct screen--it doesn't show anything, it's cracked/spiderwebbed, chucks of glass missing, etc.

    There are pictures and music stored on the phone (not the sd card, which I was able to remove), and I would like to get them on my computer. But, I can't "connect usb storage device" because I can't see anything on the screen to select that option.

    The phone charges and turns on, etc, and keyboard does work--or at least, it lights up. My computer recognizes that something has been plugged in when I connect the cord, but since I can't hit the connect usb storage on the screen, I'm not able to get to anything. Is there a way I can use the keyboard to connect the device? A series of keystrokes or something like that?
    01-12-2015 03:17 PM
  2. Fredo Fosco's Avatar
    Hi! I had the same exact problem with my GS3, and here's what I did to restore it.
    Use ADB from your computer to access the phone
    Use the "pull" command to recover your data
    Enjoy! If you don't know how to use/install ADB, here's a link
    android - How to use adb pull command? - Stack Overflow
    The Easiest Way to Install Android's ADB and Fastboot Tools on Any OS
    01-12-2015 03:20 PM

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