Why does my Nexus 4 shut off by itself?

[NENAD GLUVIC]

Nexus 4 shuts off by itself.

I have a nexus 4. I updated to Lollipop and in the last week my phone has randomly shut off at least 5-6 times on day.
I do factory reset and they be in safe mode, but noting.
Anybody else had this problem? Any suggestions? If I can't resolve this issue who do I contact for support?

 

[B. Diddy]

Re: Nexus 4 shuts off by itself.

Welcome to Android Central! Have you tried wiping the cache partition? https://support.t-mobile.com/docs/DOC-5994

 

[NENAD GLUVIC]

Re: Nexus 4 shuts off by itself.

Yes i do this...and do factory reset and they be in safe mode, but noting...

 

[B. Diddy]

Re: Nexus 4 shuts off by itself.

That's concerning. It might be a failing battery, or worse yet, a failing motherboard.

 

[NENAD GLUVIC]

Re: Nexus 4 shuts off by itself.

Charging is ok...when i don't touching him,or work on him they don't turn off...when i work something on phone they turn off by itself...