1. dev24's Avatar
    I was having a problem where no matter how many applications I uninstalled, the system memory again got full and I phone became very slow and heated up. My contacts Storage, were also not opening and it said updating list but would not complete updating no matter how much I waited.
    I also saw that my contacts application in the Settings > Storage > Used Space > Applications > Contacts Storage was taking up more than 6 GB of space

    So I called up Samsung and they told me to download this smart tutor. Then they saw the problem and told me to uninstall my anti-virus, which made no sense.

    So I went to the antivirus, took backup of my contacts, and after going to Contacts Storage application, by the Settings > Storage > Used Space > Applications > Contacts Storage, I cleared the data.
    Then I restored the backup from the anti-virus and now my phone is working normally again.

    Hope this helps
    B. Diddy likes this.
    02-23-2015 07:22 AM
  2. B. Diddy's Avatar
    Welcome to Android Central, and thanks for the tip!
    02-23-2015 11:08 AM

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