10-16-2016 09:22 PM
39 12
tools
  1. CheeseJuggernaut's Avatar
    Whenever I connect my phone to my computer via USB, it says "USB Device not recognized". I look in my device manager and I see 4 devices come up called "Bluetooth Peripheral Device" show up under "Other devices", yet they got yellow warning symbols next to them.

    My phone connects to my PC via Bluetooth fine, but the USB just wont work! I've searched the web but most things are outdated or just don't work...

    Extra detail:

    -PC is running Windows 7 ultimate x64
    -Samsung Galaxy S5 is on Android 5.0, but didn't work on previous versions either
    03-26-2015 06:46 PM
  2. SpookDroid's Avatar
    Have you tried installing Samsung Kies on your computer? Might need the drivers there to be able to use your S5 in your computer.

    If you haven't done so, I'd recommend to first uninstall any devices that might have been installed incorrectly or without the driver. Then reboot your computer, and then install Kies. See if that helps.

    If you DO have Kies install, do the same with uninstalling devices, but this time also uninstall Kies. Reboot, re-install Kies.
    03-26-2015 06:50 PM
  3. CheeseJuggernaut's Avatar
    Tried this, didn't work unfortunately. I have also tried installing the driver by itself to no avail
    Thanks for the quick post
    03-26-2015 06:57 PM
  4. SpookDroid's Avatar
    So, even Kies doesn't see your phone when connected via USB?
    03-26-2015 07:02 PM
  5. CheeseJuggernaut's Avatar
    Correct. But there is a kies update as I type... installing.... doing things.... ok. Gonna try now.

    Interesting... when I try to update the driver through kies, it makes windows search for the 4 bluetooth device drivers as mentioned above. It still fails to find those though
    03-26-2015 07:09 PM
  6. CheeseJuggernaut's Avatar
    so the update did nothing basically
    03-26-2015 07:09 PM
  7. CheeseJuggernaut's Avatar
    Still unresolved...
    03-26-2015 08:39 PM
  8. SpookDroid's Avatar
    I saw your other thread... you're using an OTG cable? How exactly? OTG's are just adapters to connect full USB devices to your micro-USB port... Do you have a 'standard' USB cable to use? One that's not used for chargers?
    03-27-2015 11:49 AM
  9. CheeseJuggernaut's Avatar
    Sorry for late reply, been busy. I use the normal cable and tried microUSB 3.0, I just thought that using the OTG once may have buggered something up. Ive done a factory reset recently and the problem still shows.

    Another interesting thing though, I got a Windows Tablet recently and tried it on that, which yields some interesting results. The phone would show that it connected to a USB device (it never does that) and then the notification would vanish. Phone doesnt show up on tablet. But when I take it out, it shows that its been disconneced from usb on the phone.
    03-31-2015 03:57 PM
  10. Rukbat's Avatar
    The Windows tablet isn't a USB host, so you can't connect the phone to it, it just connects at the hardware level (something is connected to the data lines). It really sounds as if there's a problem with the S5. Since it's still under warranty, why not just back it up, then take it back or, if you're in the US, take it to the Samsung tech at a Best Buy.
    03-31-2015 06:55 PM
  11. Alexander Fishel's Avatar
    stupid question, but... did you allowed PC connection on your phone settings?
    04-01-2015 04:13 AM
  12. CheeseJuggernaut's Avatar
    The Windows tablet isn't a USB host, so you can't connect the phone to it, it just connects at the hardware level (something is connected to the data lines). It really sounds as if there's a problem with the S5. Since it's still under warranty, why not just back it up, then take it back or, if you're in the US, take it to the Samsung tech at a Best Buy.
    You could be right. thanks for the help
    04-01-2015 08:59 AM
  13. CheeseJuggernaut's Avatar
    stupid question, but... did you allowed PC connection on your phone settings?
    yep
    04-01-2015 08:59 AM
  14. dougdraws's Avatar
    Did you checkmark "use this device as media storage"? Mine was already checkmarked the first time I connected to my PC wih a USB cable (any USB cable will work as long as the business end will fit your phone). I had to wait a few seconds for it to install drivers and then recognize the phone as a device drive.
    04-18-2015 04:50 PM
  15. Kaby Perez's Avatar
    Try this:

    If you Samsung galaxy S5 is not showing a USB connection type , such as MTP-Media Device or PTP-Camera. Then follow these steps. Most people are complaining that no connection type appears when the device is connected. When they pull the notification tab down to check, nothing appears, only the notification sound

    >Enter Dialer

    >*#0808#

    >Where you see USB settings, check the MTP button and click Ok
    06-22-2015 07:14 PM
  16. wknima's Avatar
    WOW thank you so much! I've been browsing forums for hours looking for the solution and this one actually worked!
    07-16-2015 12:24 AM
  17. wknima's Avatar
    WOW thank you so much! I've been browsing forums for hours looking for the solution and this one actually worked!!
    07-16-2015 12:24 AM
  18. gamarnv's Avatar
    I choose option MTP+ADB.
    07-23-2015 09:28 AM
  19. gamarnv's Avatar
    Thanks for the number. I choose MTP+ADB
    07-23-2015 09:30 AM
  20. Ian Richards1's Avatar
    Thank you ;-) This is the only thing that worked.
    07-28-2015 09:29 AM
  21. Juan Felipe Salazar Pardo's Avatar
    you sir, are amazing.
    07-31-2015 11:25 PM
  22. Juan Felipe Salazar Pardo's Avatar
    Try this:

    If you Samsung galaxy S5 is not showing a USB connection type , such as MTP-Media Device or PTP-Camera. Then follow these steps. Most people are complaining that no connection type appears when the device is connected. When they pull the notification tab down to check, nothing appears, only the notification sound

    >Enter Dialer

    >*#0808#

    >Where you see USB settings, check the MTP button and click Ok
    07-31-2015 11:26 PM
  23. Alex Reys's Avatar
    Hello. I am having the same problem. Can you please clarify it for me, should I dial the *#0808#. I tried that and it just says that call can not be completed.
    Will appreciate any help, as my s5 just stopped connecting to the PC saying usb devise in not recognized. Tried different computers and different cords. VZ tech support wants me to do a hard reset or replace my phone, which I am trying to avoid.
    Thanks in advance.
    Alex.
    08-14-2015 12:42 AM
  24. blueview1901's Avatar
    where do i go to enter the dialer on the phone?
    08-28-2015 10:38 AM
  25. skarlberg's Avatar
    I entered the code, no problem, the USB settings screen came up, but still not working. Tried it a couple of times, even rebooting. Still doesn't work.
    09-04-2015 10:04 AM
39 12

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