1. AC Question's Avatar
    Hi people. My good lady has the appalling habit of clicking random links people send her on facebook, I've warned her about it many times, but she doesn't listen. So, the issue is, something got into her phone, an Mpai S720, running 4.2.2. and now it is knackered! When it is turned on it says " encryption unsuccessful, was interrupted and can't complete. As a result, the data on your phone is no longer accessible", it gives the option of doing a factory reset, when I try that it goes to the recovery menu, whatever option we try, it comes up with "mount/data error" So now I'm stumped, I have an identical phone in perfect working order, is it possible to copy the rom from my phone to an sd card and try booting hers from it? If so, how do I go about it? If not, any suggestions would be most welcome as to where to go from here. Thanks
    04-08-2015 02:23 PM
  2. srkmagnus's Avatar
    Contact the manufacturer and see if they can help you reset or clear the device. Good luck.
  3. srkmagnus's Avatar
    Contact the manufacturer and see if they can help you reset or clear the device. Good luck.
    04-08-2015 03:57 PM

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