1. AC Question's Avatar
    I have no unread text messages yet my Text icon keeps showing a number 1 right above it saying that I have 1 unread message. I'm unable to clear it no matter what I do. Verizon said the only way to fix it is to reset the phone from scratch. I find that unacceptable.
    04-09-2015 07:16 PM
  2. itguyjax8430's Avatar
    I have no unread text messages yet my Text icon keeps showing a number 1 right above it saying that I have 1 unread message. I'm unable to clear it no matter what I do. Verizon said the only way to fix it is to reset the phone from scratch. I find that unacceptable.
    Welcome to Android Central!

    Try going to settings, applications, all apps, go to the messaging app and clear the cache. See if that helps.

    Posted via the Android Central App
    04-09-2015 08:05 PM

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