1. br808's Avatar
    I upgraded my note 4 (my 1st android phone) to lollipop and decided to do a factory reset. I plugged the phone to my mac book pro, updated Kies and let it go. 10 hrs later it's still going very slow. It was at 75% for the last backup item.

    Tell me this isn't normal. Is there anything else I can do?
    04-14-2015 08:24 AM
  2. Neo_ii_Droid's Avatar
    I upgraded my note 4 (my 1st android phone) to lollipop and decided to do a factory reset. I plugged the phone to my mac book pro, updated Kies and let it go. 10 hrs later it's still going very slow. It was at 75% for the last backup item.

    Tell me this isn't normal. Is there anything else I can do?
    Whoa! Now this is something I'm curious to know also, since I have a MacBook Pro with Kies installed but have not yet did a backup.
    04-14-2015 08:27 AM
  3. speed13's Avatar
    Use smart switch


    Sent via the GALAXY S6 on AT&T
    Please excuse my brevity
    04-14-2015 08:52 AM
  4. br808's Avatar
    Not seeing how to backup using smart switch... It's looking for backup data from apple or blackberry, not looking to do a backup.
    what am i missing?
    04-14-2015 06:41 PM

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