When downloading my phone to my lap top, why does it keep saying there's no driver?

[AC Question]

down loading my phone to my lap top keeps saying there's no driver

shows the phone is on my lap top but no driver, what I'm trying to do is down load my pictures

 

[B. Diddy]

Re: down loading my phone to my lap top keeps saying there's no driver

Welcome to Android Central! Which phone? Is it a PC? What version of Windows?