1. AC Question's Avatar
    the flashlight and video camera light turn off when upside down
    04-22-2015 01:57 AM
  2. Paul627g's Avatar
    Depending on which device you have this could be happening due to GESTURES under Settings. I know on my LG G3 flipping the phone can either ignore/silence an incoming phone call or snooze or stop alarm.

    Something to check into.
  3. Paul627g's Avatar
    Depending on which device you have this could be happening due to GESTURES under Settings. I know on my LG G3 flipping the phone can either ignore/silence an incoming phone call or snooze or stop alarm.

    Something to check into.
    04-22-2015 08:53 AM
  4. Minervagomez's Avatar
    the flashlight and video camera light turn off when upside down
    I have a galaxy s7 and was having the same issues, I replaced the phone twice and was still encountering the same issues. My carrier finally told me to contact samsung directly. I called, explained my issue and it was resolved in a matter of a minuet!

    Here is what was wrong. When I got my phone I turned on the "EASY MUTE" option with is located in the settings followed by "ADVANCED FEATURES". That is when you receive a call or the alarm goes off and want the phone to silence quickly, you simply flip the phone face down to mute it immediately. Well little did I know that this option effects the flashlight. Every time I turned on my flashlight, locked the screen and flipped it screen sided down it turned off.

    I hope this helps and save you some phone time with Samsung reps. I was on the phone for a little more then a half hour before I was transfered to the right tech who helped me with just 4 simple steps!
    11-13-2016 12:59 AM
  5. James Amankwah's Avatar
    I have a galaxy s7 and was having the same issues, I replaced the phone twice and was still encountering the same issues. My carrier finally told me to contact samsung directly. I called, explained my issue and it was resolved in a matter of a minuet!

    Here is what was wrong. When I got my phone I turned on the "EASY MUTE" option with is located in the settings followed by "ADVANCED FEATURES". That is when you receive a call or the alarm goes off and want the phone to silence quickly, you simply flip the phone face down to mute it immediately. Well little did I know that this option effects the flashlight. Every time I turned on my flashlight, locked the screen and flipped it screen sided down it turned off.

    I hope this helps and save you some phone time with Samsung reps. I was on the phone for a little more then a half hour before I was transfered to the right tech who helped me with just 4 simple steps!
    01-15-2017 05:33 PM
  6. James Amankwah's Avatar
    Thanks it work for my s6 edge
    01-15-2017 05:36 PM
  7. James Amankwah's Avatar
    It worked for me
    01-15-2017 05:37 PM

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