[AC Question]

Today I got my phone back I tried charging it but the LED light doesn't turn on nor does the phone I tried taking out the battery and tried charging it for 10 minutes nothing happened I don't know what else to do help me please

[B. Diddy]

Welcome to Android Central! Which phone? Got it back from where? Was it being repaired?

[Cmkersey]

Galaxy S4 from my mother

[B. Diddy]

Welcome to Android Central! Did your mother drain the battery all the way down? If it's pretty depleted, you may need to charge up on a wall outlet for at least 4 hours before the phone can power up. To be safe, charge it up for 12 hours without disturbing it.

[Cmkersey]

I got the battery to turn back on now the screen is black

[Cmkersey]

It will vibrate but it won't turn on or make that t-mobile sound all I see is a black screen

[B. Diddy]

How long was it charging for? If you charged it up for a good 12 hours or so and it's still doing this, then the screen may have failed. Take the back off and look for the water exposure sticker on the battery or the inside of the phone--is it a solid pink or blue? If so, the phone may have had some water damage. If there's no water damage, then perhaps the phone was dropped at some point, damaging the screen internally.

[Cmkersey]

i don't know now it's not charging there was no water damage I think it fell here and there